Receivable Management Services (HK), Limited , provides global receivable management services to the clients spanning all over the world for more than 35 years and has a superior professional status in the industry. In 2010, RMS developed into a family member of iQor Holdings INC. , and continues to provide exceptional commercial services!
iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. With 40,000 employees in 10 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles.
The job holder is r esponsible for overseeing the prompt receipt of clients’ overdue payments, spotlighting and contacting prominent defaulters, conceiving payment plans, and negotiating updated payment options in a professional manner.
Job Responsibilities:
Call and email defaulters to restate over dues
Research and implement effective collection techniques
Locate fugitive defaulters through telephonic and desktop investigations
Propose realistic, carefully-constructed payment plans
Develop effective repayment plans
Monitor defaulters’ repayments to stop recurrent non-compliance
Perform all administrative duties related to ensuring office efficiency
Adhere to customer policies and procedures
Maintain security and confidentiality of company and customer information
Other duties as assigned Job Requirements:
Secondary Education or above
Minimum 2 years of relevant experience in credit collection role
Highly-skilled in negotiation and excellent verbal communication skills
Be Mature, independent, able to work under pressure, and adaptable to change
Take initiative and hold exceptional analytical skills
General PC skills and be familiar with computerized accounting system
Good spoken and written English and Chinese We offer competitive compensation, good benefits and a career path that rewards performance with growth and opportunity. Should you are interested in joining our iQor family, please send resume with your expected salary to us. For more information of our organization, please visit http://www.iqor.com
and https://www.rmshkg.com.
All applications will be treated in strict confidence and used solely for recruitment purpose. Those not invited for interview within 12 weeks may consider their applications unsuccessful.
iQOR is an Equal Employment Opportunity employer.
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
Full-time,Permanent
Tags
full-time