Condition Monitoring Specialist
Finland (Hyvinkää, Espoo, Tampere areas), Belgium (Antwerp), Spain (Valencia) or UK (Essex, Banbury)
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name – people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive.
We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.
Konecranes Port Solutions provides products and services for material handling in ports and terminals. Business Unit Port Services are the one-stop, global port services partner powered by deep equipment expertise. Our range of port services starts with equipment maintenance and increases alongside any terminal's evolution, where we are continuously expanding the boundaries of our customer's operational efficiency. As our customers are global, so are we: our talented employees from more than 30 nationalities work across more than 20 countries across the globe.
We are now looking for a Condition Monitoring Specialist to join the Business Development & Customer experience team. The team is responsible for exploring/identifying new services, developing service agreements, and establishing new services like service consultancy. The unit is also responsible for the overall and consistent customer experience across the business unit and identifying and developing new business models, as well as looking at inorganic growth opportunities through exploration of M&A strategy and strategic alliances.
You will deliver services driven by condition monitoring for Port handling equipment as well as help us grow our competences. You will combine data understanding and analysis with deep product knowledge to bring the asset health condition visibility as well as the corrective action recommendations that customers expect from such a service.
Your key responsibilities
You will be responsible for delivery of condition monitoring services for port handling equipment, including:
- Installation Support
- Analysis and reporting on crane conditions for our customers globally
- Continuous contact with customers to recommend corrective actions
- Alignment with our Field Service Engineers and the Parts teams to engage them in corrective actions and/or spare parts supply
- (Internal) recommendations on how to improve the monitoring system, and the crane design
We also expect you to share your expertise with other teams in order for them to extend the same service to other equipment types, as well as continuously improve the system. For example, by sharing your knowledge and insights on which sensor suppliers we should use and why, and where to position the sensors on the critical components we want to monitor.
You will therefore collaborate with other stakeholders involved in these developments such as Product Management and Engineering Teams within Konecranes.
You may occasionally be required to travel to customer sites to install or support installation of such systems on existing cranes.
What should you bring?
- CAT-III (or at least CAT-II) certification in vibration analysis and experience in condition monitoring
- Technical experience on industrial equipment gained through engineering or hands-on maintenance, repair, service and troubleshooting
- Knowledge of port handling equipment is an advantage
- Digital savviness, customer orientation, flexibility to adapt to changing plans as it sometimes happens as part of an innovation journey
- Experience in and desire for working in a culturally diverse environment, collaborating across multiple functions and teams
- Fluency in English, French is an advantage
Why join us?
In this role, you help shape the future of Port Services by working on some of the most strategic areas, helping develop new capabilities that will transform how we help customers achieve their highest business objectives. We offer you an interesting position in global multicultural environment, with opportunities to grow along the position and the company. In addition, we are constantly looking to improve the wellbeing of our employees. We offer our employees a flexible work environment tailored to your life situation, a great compensation package and performance-based incentives.
If you'd like to learn more about what your future colleagues say, please visit https://www.konecranes.com/careers/meet-our-people
Interested?
If we have sparked your interest, please submit your application via the ’Apply now’ link at your earliest convenience, but no later than 11.06.2023. We appreciate early applications, as we will start interviewing applicants already during the application period, and the position is filled when the suitable candidate is found. We will only consider candidates who are legally allowed to work (without sponsorship) in one of the advertised locations – Finland (Hyvinkää, Espoo, Tampere areas), Belgium (Antwerp), Spain (Valencia) or UK (Essex, Banbury).
For additional information, please contact Navè Orgad, Director of Business Development & Customer Experience at nave.orgad(at)konecranes.com.
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Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 16,900 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.
